Are you struggling to find out what your customers are saying about you on Google?
If you’re feeling lost and overwhelmed by the constant updates and changes happening to Google’s review system, you’re not alone! With 90% of consumers reading online reviews to evaluate businesses, staying up-to-date with your Google reviews is important.
But where do you start?
That’s why we’ve put together an updated guide for 2023 to help you navigate the process of seeing your Google reviews. Following these simple steps, you’ll gain valuable insights into your customers’ experiences and make informed decisions to grow your business.
So, let’s dive in!
Google reviews matter because over 84% of the searches are conducted on Google, making it the most popular search engine.
Google reviews are one of the most powerful tools for businesses today. Here’s why:
To see your Google reviews on a desktop or PC, follow these simple steps:
It’s that simple! By following these steps, you can easily stay on top of your Google reviews and respond to customer feedback.
Remember, you can’t delete Google reviews as a business owner. Only the customers can delete their Google reviews. You can only flag reviews that violate Google Review Policies.
To see your Google reviews on mobile phone, follow these easy steps:
To find your Google reviews on Google Play, follow these steps:
Your Google review may not be visible for several reasons, such as:
If you still can’t see your review, wait a few days to see if it appears, or contact Google’s support team for more information.
Typically, Google reviews show up immediately after they are submitted. However, there are instances where it may take a few days for a review to appear. This delay could be due to Google’s review filter, which automatically checks reviews to ensure they meet the platform’s guidelines.
If your review still hasn’t appeared after a few days, contact Google’s support team for assistance.
Yes, you can delete your own Google review by following these steps:
Remember that once you delete a review, it will be removed from Google permanently and cannot be recovered.
A business can’t directly delete a Google review. However, if a business owner finds a review that violates Google’s policies, they can flag it for removal by following these steps:
It’s important to note that flagging a review doesn’t guarantee that it will be removed. Google’s review team will review the report and determine whether it violates the platform’s policies. If the review doesn’t violate any policies, it will remain on the platform.
To edit or delete your Google review, follow these steps:
To delete a Google review, follow the same procedure. But rather than clicking “Edit review,” select the “Delete review” option.
So there you have it — the updated guide on how to see your Google reviews! Follow the steps outlined in this updated guide to easily access and manage your Google reviews. So you can stay on top of what customers are saying about your business.
However, managing your online reputation doesn’t end with just seeing your Google review. You must also actively gather more positive reviews to counter negative feedback. This is where DemandHub can help.
DemandHub is an online reputation management software. It makes getting more positive reviews a breeze. Shoot out review invites through text messaging and watch the magic happen!
Plus, with the easy-to-use dashboard, you can manage all your reviews in one place without hassle.
Book your free demo with DemandHub today and start climbing your way to the top of the review charts!